Are you a mental health therapist who has opened your laptop to start a telehealth session only to find that your computer has decided to require an update at-this-exact-inopportune-moment? Or, who has logged in to a platform to do something you've done 100 times before only to find that it's changed, and now you're confused? Who has seen a message from a client pop up and then forgotten to respond as you got pulled into the demands of your day? Not to mention, who has done the dreaded - double-booking of clients?? <shudder, shudder>